Dear Clients
We’re very excited to share with you that LSI is moving to a new home. Our new office will be large enough to accommodate some of our workshops and programs. This move will allow us to improve client service and more readily stay connected with you during our in-class workshops and training.
During this week and most of next week, it may be difficult to contact us because of the move and transition of our telecommunications system. We appreciate your patience during our move as we may not be as responsive as we usually are, in returning your calls or emails. During the move , our current phone number (604) 264-1000 and toll free number 1-888-LSI-LEAN will temporarily be out of use. We apologize for any inconvenience and appreciate your patience and understanding as we relocate to our new home. We expect to have access to email and this will be the best way to contact us.
Please note the following important information.
This week and next week – Monday March 19 Monday to Friday March 30th :
First try to call our usual number, 604-264-1000 or toll free number 1-888-LSI-LEAN (1-888-574-3298)
• These numbers may or may not be active this week and early next week
• If the phone rings and goes to voice mail, please DO NOT leave a message this week and next week at these numbers
Please note that email is likely the best way to contact us this week and next week. Once we are back on line and the move is complete, we will provide another update with the best way to contact us. We expect to our usual office numbers to be back in service.
Thank you once again for your patience. We look forward to seeing you in our new home and will update you with information on our new address and neighborhood.
David Chao, President
Lean Sensei International
It has been a very busy month for LSI. Just as our ‘Operational Spring Greenbelts’ were ending their second Module at a large manufacturer of heavy duty equipment, our Winter Service Greenbelt class were arriving in Vancouver, for Module 2 of their program. One of the major tasks for this class will be a Process Time Reduction Assignment for a large financial institution.
Before they tackled the hands-on kaizen, they took part in an exercise, making paper airplanes with their teammates.
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Bob is showing the participants how to make a paper airplane. |
As some of you know, LSI was in Japan on March 11, 2011, and experienced one of the most emotional events in our history. We had executives and Blackbelts with us, and were in the middle of a tour at Denso factory when the earthquake hit. It’s been one year since the quake but none of us can forget the tragedy and its impact on Japan and its people.
We are grateful that all of us were safe and were able to get back to our home country. More importantly, our lives are forever changed after experiencing not just the earthquake, but seeing the amazing love and support the Japanese showed to everyone that was affected. Japan – in many ways – is now stronger, tougher, more caring and more united than ever.
As we reflect on the one year anniversary of the March 11th tragedy, we would like to show some beautiful photos of Japan that we took during our lean tour. We’d like to remember Japan for the outstanding things that come to mind – it’s amazing people and the natural beauty of the country.
An overview video of Blackbelt Lean Assessment module: The group of Blackbelt participants underwent an intensive five-day strategy training.
David is extremely excited to take part in an internal Lean 101 for Service event launched at a local Credit Union today!
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Preparing their short presentation. |
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Great presentations! The relentless practice is making them more confident. |
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Listening to their peers’ presentations carefully so that they can provide them with constructive feedback. |
In the spirit of reflection- LSI enjoys collecting video clips from our groups. We hope you enjoy this compilation of the kick-off from last Monday!